D365 CRM.

Role overview This role centers on building and maintaining custom solutions within the Dynamics 365 Customer Engagement platform. The work combines plugin and workflow development with API-driven integrations to extend CRM capabilities. It is a hands-on technical position that partners closely with functional teams to deliver reliable, well-documented enhancements.

Responsibilities

- Design and develop customizations, plugins, and workflows that extend D365 CRM functionality. - Integrate D365 CRM with third-party applications and external services using APIs and web services. - Collaborate with functional teams to gather requirements and translate them into sound technical solutions. - Manage system upgrades, performance tuning, and day-to-day troubleshooting across CRM environments. - Uphold development best practices, coding standards, and thorough technical documentation.

Requirements

- Practical experience developing within Dynamics 365 CRM, including plugins, custom workflows, and the SDK. - Proficiency with integration patterns such as REST/SOAP APIs, webhooks, and Azure-based services. - Strong skills in C#, .NET, JavaScript, and the Power Platform tools commonly used with D365 CE. - Comfort managing version upgrades, solution management, and performance optimization. - Ability to analyze functional requirements and design clean, maintainable technical implementations. - Disciplined approach to testing, source control, and technical documentation.

Nice to have

- Familiarity with Power Automate, Power Apps, or Dataverse. - Experience with Azure DevOps pipelines and CI/CD for CRM solutions. - Exposure to ALM processes and solution packaging in D365 CE.