Site Reliability Engineer

Role overview Improve the availability and performance of production platforms, while using incidents as opportunities to prevent repeat problems. The role combines reliability measurement, observability, incident response and automation, in close collaboration with clients and product teams.

Responsibilities - Define service-level objectives with clients and build monitoring and alerts to track them. - Coordinate incident response and produce blameless post-incident reviews. - Follow corrective actions through to completion after incidents. - Automate recurring operational work to reduce toil. - Work with product teams on capacity planning, performance and safer releases.

Requirements - Hands-on experience operating production systems and participating in their on-call support. - Experience with Prometheus, Grafana or a comparable observability stack. - Kubernetes experience and familiarity with at least one major cloud provider. - Clear, composed communication during outages.

Benefits and work setup - Senior engineers provide code and operational reviews, along with mentorship. - Certification funding and paid time for conferences. - Shared, planned and paid on-call rotation. - Remote work from Lagos, elsewhere in Nigeria or further afield, with core hours overlapping client schedules.