Project Manager

Role overview A SaaS-focused Project Manager leads the end-to-end onboarding and implementation journey for new and expanding subscribers of a cloud-based dealer management platform. The role partners cross-functionally with Sales, Customer Success, and Product to guide B2B clients through pre-launch configuration, data migration, go-live, and post-implementation optimization. The position blends structured project execution with consultative advisory work, translating complex platform capabilities into measurable business outcomes.

Responsibilities - Lead structured onboarding engagements for new SaaS subscribers, managing scope, timeline, and deliverables across pre-launch, go-live, and post-launch phases. - Configure and customize the platform to match each client's workflows, integrations, and subscription tier. - Plan and verify data migrations from legacy systems, ensuring a smooth transition into the SaaS environment. - Run verification sessions to confirm client understanding of platform functionality and validate configuration accuracy before go-live. - Manage concurrent implementation projects across multiple accounts using project management tools, maintaining accurate status, milestones, and risk logs. - Maintain personal project backlogs, prepare regular status reports for internal stakeholders, and document client configurations to support long-term account health.

Requirements - Bachelor's degree in Business, Information Systems, or a related field. - Demonstrated experience managing SaaS implementation, onboarding, or customer success projects in a B2B environment. - Strong time management and organizational skills, with the ability to juggle multiple projects and shifting priorities. - Comfort working with cloud-based platforms, CRMs, and project management tools such as Salesforce, Jira, Asana, or equivalents. - Availability to work periodic weekends and after-hours during critical go-live windows.

Nice to have - PMP certification or equivalent project management credential. - Experience with SaaS metrics, subscription lifecycle management, or recurring revenue environments. - Background in accounting or financial workflows that support client operations. - Familiarity with dealership management systems, automotive retail, or related dealer-based industries.

Benefits and work setup - Hybrid schedule requiring in-office presence two days per week, with remote flexibility the remainder of the time. - U.S.-based eligibility required; posted compensation range of $75,046–$96,766 USD. - Equal opportunity employer committed to inclusive hiring practices.