Director, Engineering, Platform/Services

Role overview Lead engineering teams responsible for core services that support location sharing, messaging, cloud infrastructure, identity, and partner integrations. The role combines technical direction with organizational leadership: anticipate scaling needs, improve reliability and security, and help teams deliver platform investments tied to business outcomes.

Responsibilities - Set direction for teams building and operating critical backend and cloud services, including location and messaging, identity, and partner platforms. - Identify architectural bottlenecks and reliability risks early, modernize systems, and balance immediate needs with long-term investment. - Establish standards for availability, performance, observability, security, and incident response. - Develop engineering managers and technical leaders while building a culture of ownership and accountability. - Work with Product, Security, Data, and engineering partners to connect technical priorities to business outcomes. - Use meaningful measures of reliability, performance, cost, and security to guide improvement.

Requirements - Leadership experience spanning engineering teams and managers, with the ability to set technical direction and coach leaders. - Strong technical judgment in cloud infrastructure and distributed systems; experience with AWS is preferred. - Ability to plan for scale, modernize systems, and make tradeoffs across reliability, performance, cost, and delivery speed. - Strong written and verbal communication skills for working across technical and business teams. - Bachelor’s degree or equivalent practical experience.

Benefits and work setup Remote-first role for candidates based in the US or Canada. Benefits include health coverage, retirement plans, paid parental leave, flexible time off, company holidays and seasonal shutdowns, learning programs, and support for a remote workspace. The source lists US base pay of $216,500–$318,500 USD and Canadian base pay of $251,000–$295,000 CAD; equity and other benefits are included in total compensation.