Senior Project Manager

Role overview Lead localization projects from planning through delivery, serving as a primary contact for clients and coordinating internal teams, project managers, coordinators, linguists, and contractors. The role combines project ownership with client relationship development, quality oversight, and mentoring to ensure work meets agreed timelines, budgets, and specifications.

Responsibilities - Develop project workflows and schedules with client-facing and delivery teams, keeping communication clear across concurrent work. - Coordinate linguist and contractor assignments, monitor progress, and address delivery or quality issues. - Track project status, costs, risks, and client changes; communicate key updates to clients and account stakeholders. - Review quality controls and authorize completed work for delivery against client requirements. - Build client relationships, identify potential follow-on work, and share opportunities with sales colleagues. - Mentor or supervise project managers and coordinators, and recommend improvements to processes and services.

Requirements - Bachelor’s degree or equivalent experience. - Strong understanding of project management practices, ideally in localization or translation services. - Excellent organization, attention to detail, and ability to manage multiple activities independently. - Strong written, verbal, and interpersonal communication skills for client and team coordination. - Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and database concepts.

Nice to have - Foreign language skills. - Experience mentoring project staff or contributing to process and quality improvement initiatives.