Senior Solutions Consultant

Role overview Lead the design and delivery of technical solutions for complex, large-scale customer engagements. This senior professional services role combines customer discovery, enterprise architecture, pre-sales collaboration, technical escalation, and guidance for colleagues. The position is remote within the United States Eastern time zone, and applicants must be authorized to work in the United States.

Responsibilities - Shape enterprise solution architecture and guide implementation for major projects. - Work with customers to understand their goals and challenges, then develop appropriate technical approaches. - Partner with sales teams on pre-sales engagements and provide informed technical guidance. - Act as an escalation point for complex technical issues and identify implementation risks. - Improve service delivery practices, mentor junior colleagues, and represent the team at industry events.

Requirements - Substantial experience in technical consulting, managed services, or software consulting. - Strong understanding of networking and infrastructure fundamentals. - Working knowledge of Active Directory Certificate Services and Federation Services, Unix/Linux, and Microsoft business applications. - Expertise in public-key infrastructure, digital certificates, and cryptography. - Scripting capability with Microsoft tools such as SQL and PowerShell. - Ability to lead complex projects, influence decisions, and work across organizational functions. - A bachelor’s degree in computer science, information technology, or a related area is preferred; equivalent experience is acceptable.

Benefits and work setup The role is described as full-time and remote. Benefits include competitive time off, global benefit coverage, parental leave and family-building support, wellness resources, volunteer leave, and professional development opportunities. A monthly company-wide day off is also described, subject to change.