Senior Coupa Administrator

Role overview Administer and improve a procure-to-pay platform used across business units and locations. This role combines daily application support with rollout coordination, process governance, reporting, and collaboration with purchasing and supplier enablement teams.

Responsibilities - Support platform users, resolve application issues, and manage requests through the support ticketing process. - Coordinate platform rollouts at new sites with implementation and integration teams. - Help design, test, train users on, and deploy additional modules and features. - Work with catalog and supplier enablement teams on requests involving catalogs, punchout connections, and electronic invoicing. - Identify process and system improvements, document their value, and help purchasing teams apply buying strategies. - Create procedural guides, training materials, reports, and data extracts as needed.

Requirements - Experience administering the platform’s procure-to-pay functions, including contracts and general system administration. - Five to eight years of relevant business experience; a bachelor’s degree, preferably in business, information systems, or finance. - Familiarity with procure-to-pay workflows, bulk data uploads, and integrations. - Strong analytical, problem-solving, project coordination, communication, and relationship-building skills. - Ability to prepare manuals and deliver training to groups, respond to questions, and manage shifting priorities and deadlines.

Nice to have - Platform certification is preferred but not required. - SAP experience is a plus.

Benefits and work setup - Published annual pay range: $100,100–$180,200; the offer depends on experience, qualifications, location, education, and internal equity. - Eligible for a performance-based short-term incentive. Benefits include medical, dental, and vision coverage, paid time off, parental leave, retirement savings, and an employee stock purchase plan.