Solutions Engineer

Role overview Serve as the technical partner to sales for software that helps scientists work with complex bioprocess data. You’ll understand prospective customers’ workflows and IT environments, then demonstrate how a solution could fit through tailored presentations, workshops, and pilot projects. The position combines customer-facing technical work, deal support, and close feedback to product development.

Responsibilities - Work with account executives on discovery, deal strategy, technical positioning, and the customer’s evaluation path. - Create and deliver demonstrations based on a prospect’s data and workflows. - Lead technical workshops and proof-of-concept projects to assess fit and build customer support. - Build credibility with scientific and IT stakeholders, including process development and manufacturing science teams. - Share customer needs with product teams and create reusable demonstrations and reference architectures. - Help develop the solutions engineering function as the team grows.

Requirements - Five to eight years of B2B SaaS pre-sales experience in a solutions engineering, sales engineering, or solutions architecture role. - Experience with scientific or regulated-industry software, such as bioprocess, laboratory informatics, LIMS, or manufacturing data; ability to learn bioprocess workflows quickly is essential. - Strong storytelling and customer communication skills, including the ability to adapt to the conversation. - Familiarity with APIs, data schemas, historians, bioreactor systems, and cloud data infrastructure; able to read code and sketch data flows without owning production coding. - Evidence of winning evaluations against incumbent products or customer-built alternatives. - Strong demonstration and workshop skills, and a bachelor’s degree in a STEM field.

Benefits and work setup The role is fully remote within US and European time zones. The package includes salary, equity, and benefits, with regular team off-sites.