Connect User Tester

Role overview Help ensure a student data application is dependable and understandable before it reaches field staff. You’ll test the product from the perspective of staff members, student leaders, and area directors, documenting defects and confusing workflows so the project team can address them before pilots and releases.

Responsibilities - Learn the application’s features and field workflows, then help prepare role-based test scripts. - Set up test accounts and sample student records, avoiding real student data unless approved by the project team. - Test mobile and desktop experiences before pilots and releases, and retest updates to confirm fixes. - Check that student information saves and syncs correctly, including through its CRM integration, and that access is appropriate for each role. - Record reproducible issues with screenshots, device details, and severity; keep the issue log current. - Escalate issues that block a pilot or expose student data promptly, and provide weekly status summaries.

Requirements - Strong attention to detail and ability to write clear, reproducible bug reports. - Comfort using iOS and Android apps and web apps across major browsers. - Good written and verbal communication, critical thinking, and problem-solving skills. - Discretion when handling sensitive personal information. - Computer and smartphone access; additional test devices may be provided. - A bachelor’s degree or equivalent experience is preferred. Prior testing, quality assurance, or technical support experience is preferred, though candidates may be trained.

Nice to have Familiarity with campus ministry is strongly preferred. Experience with a CRM such as Salesforce or an issue tracker such as Jira is a plus.

Benefits and work setup Remote within the United States, with no regular travel. Part-time work is up to 20 hours per week on a flexible schedule, with some hours aligned to release and pilot periods. Pay is $17.37–$23.16 per hour. Benefits may include health coverage, retirement savings with matching contributions, paid time off, parental leave, and professional development; eligibility depends on employee type and hours worked.