Solutions Engineer, Business & Government

Role overview

Guide prospective business and government customers through evaluating learning and professional development technology. You will connect their goals and technical needs to suitable platform capabilities, lead demonstrations and technical discussions, and support sales teams through evaluation and proposal stages.

Responsibilities - Work with sales representatives and account executives to shape customer evaluations and recommend an appropriate solution. - Discover customer goals and challenges, then map requirements to learning, career, content, credentialing, and engagement capabilities. - Prepare and deliver clear, tailored product demonstrations for varied corporate and government audiences. - Lead technical discussions with IT stakeholders and identify approaches for specialized functional or integration needs. - Document customer requirements to inform evaluation and implementation planning. - Help proposal teams address functional and technical questions in RFI and RFP responses.

Requirements - Applied understanding of teaching, instructional design, and administration of professional learning in corporate or government settings. - Knowledge of credentialing and certification programs in professional learning. - Technical familiarity with SaaS, education technology, integrations such as LTI and APIs, and systems including HRIS, CRM, CMS, BI, SCORM, and digital publishing tools. - Additional understanding of ETL, APIs, and database design to support integration discussions. - Strong presentation, verbal, and written communication skills, tailored to business and government audiences. - Self-directed, collaborative, organized, and analytical, with the ability to adaptively address obstacles.

Nice to have

Experience with adult learning, professional development, or compliance training, as well as familiarity with RFX processes.

Benefits and work setup

Location is flexible, with remote, hybrid, or office arrangements varying by role and location. Travel of approximately 50–60% is expected, and access to a nearby airport is required. Listed benefits include paid time off and local holidays, a year-end recharge period, wellness and mental health support, learning resources and tuition reimbursement, and an employee ownership program for full-time staff.