Senior Product Manager, Retailer App Platform & Insights

Role overview

Lead product direction for a retailer-facing platform that helps large retail partners manage and grow their digital businesses. The role spans the core app experience and its shared foundations, as well as analytics products that turn commerce, content and product data into useful guidance. You will shape a multi-period vision and take complex initiatives from discovery through launch with partner retailers and cross-functional teams.

Responsibilities

- Make the retailer app feel cohesive and easy to use, with clear navigation, tailored homepages and end-to-end workflows. - Help retailers discover, understand and adopt available storefront capabilities, including through self-service configuration and management. - Set shared components, templates, experience patterns and governance that help teams deliver consistent products efficiently and safely. - Own the overall app experience across teams so features work together as a coherent platform. - Develop analytics experiences that make retailer performance understandable and help partners identify ways to grow. - Work directly with enterprise retailers to uncover needs, validate solutions and translate complex requirements into scalable products. - Align product, design, engineering and data partners around priorities, decisions and measurable outcomes.

Requirements

- 8+ years of B2B product management experience, including at least 2 years building platform products. - Strong product judgment and UX sense, with a record of simplifying complex customer workflows. - Experience building shared platform capabilities or frameworks used by multiple teams. - Proven ownership of ambiguous, complex work: setting direction, making sound decisions and shipping at pace. - Ability to influence across teams without direct authority and align stakeholders with competing priorities. - Customer-centered strategy, analytical decision-making and clear communication with senior leaders and enterprise customers.

Nice to have

- Experience with B2B SaaS, enterprise applications or complex business workflows. - Background in ecommerce, retail technology, content management or site-building platforms. - Experience with analytics, business intelligence, data-driven recommendations, AI-enabled experiences, configuration platforms or B2B self-service tools.

Benefits and work setup

- Remote role for candidates in Ontario, Alberta, British Columbia or Nova Scotia. - Compensation varies by location; the stated Canadian base range is CAD $194,000–$204,500, with eligibility for equity grants.