Director of Product, Logistics

Role overview

Lead product strategy for a large-scale logistics and fulfillment platform serving customers, shoppers, and retailers. Set a multi-year direction for the systems that shape delivery coverage, speed, cost, quality, and shopper experience, while leading a team of product managers and partnering closely with engineering, machine learning, data science, operations, and executive leaders.

Responsibilities - Define and drive the logistics product vision and roadmap across order batching, routing, shopper matching, positioning, pay, and service coverage. - Align senior leaders around complex priorities and explain interconnected tradeoffs clearly. - Develop new products and services that create value across marketplace participants while improving operational efficiency and delivery quality. - Hire, manage, and develop product managers; establish team practices, growth plans, and a strong operating culture. - Work with engineering and machine learning leaders on consequential technical decisions and anticipate emerging product needs. - Set success measures and maintain a disciplined experimentation program informed by data, first-principles reasoning, and user research. - Lead cross-functional improvements and mentor product managers across the wider organization.

Requirements - At least 10 years in product management or a similar field, including four or more years managing and developing product managers. - Strong ability to reason about multi-sided marketplaces and short- versus long-term tradeoffs using data and user research. - Track record of leading multi-quarter initiatives with measurable business outcomes such as cost, speed, or quality. - Technical fluency with machine learning and algorithm-driven products, including complex tradeoffs with engineering partners. - Strong written and verbal communication, including the ability to influence executives and align cross-functional teams. - Demonstrated success hiring, developing, and retaining product managers.

Nice to have

Experience with dynamic marketplaces, algorithm-based products, logistics or supply chains, operationally complex physical environments, e-commerce, or grocery technology.

Benefits and work setup

The position is remote and open to candidates based in Ontario, Alberta, British Columbia, or Nova Scotia. Compensation varies by location; the listed Canadian base range is CAD $259,000–$273,500. The role is eligible for an initial equity grant and annual refresh grants.