Program Lead

Role overview Coordinate the full lifecycle of complex customer programs in a high-volume manufacturing environment. You will help program managers connect changing customer demand with production capacity, inventory, quality, and delivery plans, while keeping internal teams and customer contacts aligned on issues and next steps.

Responsibilities - Convert changes in customer demand into production plans, coordinating build volumes and readiness for deployment. - Manage purchase order corrections, resolve discrepancies, and coordinate pricing updates between internal teams and the customer. - Coordinate responses to quality concerns and field service issues, helping teams resolve problems and limit customer impact. - Review program data and volume trends to identify risks and support better delivery performance. - Monitor inventory and material flow, taking action to reduce the risk of shortages or excess stock. - Contribute to customer projects and process improvements, and follow up across departments to keep commitments on track.

Requirements - Bachelor’s degree in business, engineering, or a related field. - At least 3 years of program or project management experience in manufacturing or a customer-facing enterprise role involving annualized business above $10 million. - Experience coordinating complex work across technical and business stakeholders. - Knowledge of supply chains, inventory management, and demand planning. - Familiarity with ERP systems and customer portals. - Strong organizational, analytical, and communication skills, with the ability to prioritize under pressure and work across functional boundaries. - Adaptability in changing, ambiguous environments and a collaborative approach to problem solving.

Nice to have - An MBA or PMP certification.

Benefits and work setup - The role is based in Fremont, California. - A comprehensive employee benefits package is offered; specific plan details are not included in the available information.