Staff Product Manager, Care Coordination

Role overview Own the product area that helps care teams capture, assign, prioritize, and resolve needs for children with complex health needs and their families. Set a multi-quarter direction for shared patient and work views, task handoffs, family messaging, team communication, and post-discharge follow-up. Apply automation and AI where they can reduce coordination effort while preserving appropriate human judgment and care quality.

Responsibilities - Develop product strategy for how family needs move from intake to resolution across care teams. - Bring clinical, operational, care team, and data perspectives together to clarify problems and set priorities. - Redesign workflows before digitizing them, simplify unnecessary steps, and explain decisions when declining requests that do not improve outcomes. - Partner with engineering and data teams to move AI and automation from prototypes into production with evaluation criteria, safety measures, and staff trust. - Measure results such as timely resolution, clear ownership, stalled work, and coordination time saved without reduced quality. - Lead discovery and delivery across dependent products, including care team views and family updates.

Requirements - At least 8 years of product management experience, ideally in healthcare or care delivery. - Experience owning a workflow-heavy product area from strategy through launch and adoption. - A record of shipping AI or automation for operational users and measuring its effect on efficiency or outcomes. - Sound judgment about AI evaluation, failure modes, and when people must remain involved. - Experience with tasking, case management, worklists, or messaging, and with redesigning workflows for scale. - Strong data-modeling instincts, executive-level communication, comfort with changing priorities, and experience mentoring product managers.

Nice to have Experience with care management platforms or EHR-connected workflows, Medicaid populations, value-based care, or language-model products in regulated or clinical settings.

Benefits and work setup The stated base salary range is $185,000–$215,000, with an annual bonus, benefits, and potential eligibility for an employee equity purchase program. Benefits include medical, dental, and vision coverage; healthcare and dependent-care FSAs and a company-funded HSA; a 401(k) with a 4% match; disability and life insurance; 20 days of paid time off, 10 company holidays and 2 floating holidays; and paid new-parent leave. Work location details are not provided.