Senior Product Owner

Role overview

Set product direction for an Agile delivery team by turning business, operational, and member needs into prioritized work. You’ll own the team backlog, clarify what should be built and why, and work with stakeholders and delivery partners to keep solutions useful, compliant, and on track. The role includes planning, delivery guidance, validation, and ongoing improvement.

Responsibilities - Represent business, operations, and member perspectives in product decisions, identifying problems and desired outcomes. - Prioritize the backlog using customer impact, business value, and strategic goals. - Translate needs into features and user stories with clear, measurable acceptance criteria. - Work with delivery teams and subject matter experts to provide context, clarify requirements, and make timely decisions during Agile ceremonies. - Validate completed work, monitor product performance, and report progress, risks, and dependencies to stakeholders. - Support release planning and launch activities, align features with regulatory and security requirements, and improve product development processes.

Requirements - Bachelor’s degree or equivalent experience. - At least five years of product ownership or product management experience. - Working knowledge of Agile development processes and tools. - Strong communication and collaboration skills, with a proactive approach to learning.

Nice to have - Experience with health insurance claims, healthcare operations, or industry standards. - Familiarity with the Scaled Agile Framework (SAFe) or a SAFe Product Owner/Product Manager certification. - Technical experience with cloud platforms, APIs, or digital experience platforms. - Experience supporting several teams or products, or developing reusable components, APIs, or services.

Benefits and work setup - Remote work is available, with occasional travel for meetings or training. A dedicated workspace is required to protect confidential health information, and home internet must support at least 25 Mbps download and 10 Mbps upload. - Full-time schedule of 40 hours per week, performance-based bonus eligibility, and benefits that include health coverage, retirement savings, paid time off, and leave programs.