Director of IT Engineering

Role overview

Lead internal IT strategy, operations, and service delivery for a global, remote-first workforce. This director-level position oversees support, corporate systems, and infrastructure teams, aiming to provide employees with reliable technology while maintaining strong security controls and supporting organizational growth.

Responsibilities

- Set a multi-year IT strategy and roadmap aligned with organizational priorities. - Lead the performance and outcomes of help desk, IT engineering, and business applications teams, including managers and senior staff. - Improve service operations such as intake, prioritization, change management, incident handling, and stakeholder communications. - Partner with security, engineering, people, and finance teams on secure systems, access controls, device compliance, and data protection. - Guide selection and lifecycle management of identity, endpoint, collaboration, asset, and support platforms. - Manage IT budgets, vendors, contracts, and service goals; report priorities, risks, and progress to executives.

Requirements

- The source describes a senior IT leadership role overseeing multiple teams and managers. - Ability to set strategy and maintain accountability for service quality and team outcomes. - Experience supporting a distributed workforce across endpoint, identity, collaboration, and employee technology needs. - Ability to partner with security and compliance teams on access, device, and data protection controls. - Skill in communicating tradeoffs, priorities, and operational progress to executives and cross-functional stakeholders.

Benefits and work setup

- Fully remote work. - Base salary range of $218,000–$256,000 annually, with stock options for full-time roles. - The source also mentions health coverage, flexible vacation, and parental leave.