Sr Staff Product Designer

Role overview

Guide product and service design across the care journey for older adults, their families, care professionals, and care operators. You’ll connect digital experiences with the workflows and communications around care delivery, balancing human needs with technical and business constraints. The role includes strategic problem solving, hands-on design, and staying engaged through launch and iteration.

Responsibilities

- Own product design work end to end, with accountability for outcomes as well as delivery. - Partner with business and engineering teams to frame problems, explore options, validate concepts, and ship improvements. - Use prototypes, including AI-assisted prototypes, to help teams make decisions and refine flows and interfaces. - Design connected services and workflows, not just individual screens, while supporting human-centered care. - Combine user insight and data to choose problems and shape product strategy. - Contribute to shared design patterns and practices, and participate in critiques and reviews.

Requirements

- At least seven years of experience in UX or product design. - Ability to work across product strategy, interaction design, prototyping, and delivery. - Experience using evidence and user insight to guide design decisions. - Ability to collaborate across business and engineering and communicate design choices through prototypes.

Nice to have

Experience in a startup or in healthcare, civic technology, telehealth, insurance, fintech, marketplaces, consumer subscriptions, or another regulated or trust-sensitive field. Personal or professional caregiving experience is valued.

Benefits and work setup

All-remote role with possible domestic travel a couple of times per year. Core collaboration hours are noon–6 p.m. Eastern / 9 a.m.–3 p.m. Pacific. Compensation is based on experience and qualifications; the stated salary range is $195,300–$217,000. Benefits include equity, a 401(k) match, medical, dental, and vision coverage, paid leave, disability and life insurance, and employee assistance and wellness programs.