Remote job
Director, Product Management
Job details
About this role
Role overview Lead product strategy and delivery for one or more areas of a care services business, shaping technology and operational solutions that support care recipients, families, and care professionals. This senior individual contributor role combines long-range planning with hands-on analysis and execution, and includes frequent collaboration with business leaders and executive stakeholders.
Responsibilities - Set a product roadmap and success measures that connect to broader business goals. - Investigate customer and operational needs through data analysis, direct observation, and stakeholder feedback. - Identify technology opportunities that can improve care outcomes and support growth. - Build partnerships across functions to solve complex business problems and coordinate concurrent initiatives. - Lead cross-functional teams from product decisions through delivery, addressing root causes and focusing on high-impact work. - Explain decisions, tradeoffs, and results clearly to senior leaders.
Requirements - At least seven years of product management experience. - A technical degree or experience working in a technical organization. - Experience in a fast-growing, resourceful environment. - Background in products supporting complex operations, or direct operations experience that includes large-scale process changes. - Strong analytical skills, including comfort with SQL and business intelligence tools, and the ability to draw conclusions from incomplete data. - Clear written and verbal communication, sound judgment in ambiguous situations, and empathy when working with varied stakeholders.
Nice to have - Interest in applying generative AI and emerging technologies to problems involving human behavior.
Benefits and work setup - Remote-first work arrangement. - Equity and a retirement plan with employer matching. - Medical, dental, and vision coverage, including employee plans at no cost; employer-paid disability and life insurance. - Paid time off, mental health and wellness programs, and discounts.