Product Manager, AI Experience

Role overview Own the product direction for AI-powered features that make a digital healthcare experience more responsive and personal. You’ll work across the patient journey with design, engineering, clinical, and product partners, shaping features such as conversational support and tailored insights.

Responsibilities - Set the roadmap for AI features, including insights, chat, memory, and personalization. - Research patient needs using qualitative and quantitative methods. - Define and monitor engagement, retention, and satisfaction measures. - Work with engineering on prompts and model behavior to improve AI responses. - Coordinate with clinical, design, and product teams to integrate AI into the care journey. - Evaluate launches and use results to guide improvements.

Requirements - At least 3 years of product management experience in a fast-moving environment. - Experience launching consumer AI features, such as conversational products or prompt and model behavior work. - Ability to use data to inform product decisions and assess outcomes. - Experience driving complex work across engineering, design, and operations. - Strong communication, leadership, and initiative. - Personal interest in health and longevity.

Benefits and work setup Remote-first work; equity options; health, dental, vision, disability, and life coverage; flexible spending accounts; federal holidays and uncapped time off for eligible exempt employees; and a budget for work technology. Other offerings include lifestyle spending funds, team activities, and access to the organization’s services for employees.