Director, Quality Engineering

Role overview Set and lead quality engineering strategy across a software organization, improving consistency and confidence in how products are tested and released. The director will oversee functional and non-functional quality practices, including automation, accessibility, security validation, and customer acceptance testing. The position partners with engineering, product, and security teams to make quality measurable and part of the delivery process.

Responsibilities - Develop and lead an organization-wide quality strategy and QA operating model. - Standardize test planning, test cases, regression approaches, and release readiness criteria. - Select and manage tools for test management, automation, performance, accessibility, and security validation. - Drive automation strategy and integrate automated testing into CI/CD pipelines. - Oversee accessibility and security testing practices, and processes for customer UAT. - Define and operationalize quality measures such as defect rates, coverage, mean time to resolution, and escaped defects. - Lead, develop, and collaborate with QA and automation teams and cross-functional partners.

Requirements - Bachelor’s degree in computer science, engineering, or a related field. - 10+ years of software engineering experience in a software product company, including scalable, high-performance systems. - 4+ years leading QA organizations or enterprise quality programs. - Track record implementing standardized QA processes and test automation in SaaS environments. - Experience with automated testing frameworks in CI/CD, accessibility standards such as WCAG 2.1+, and VPATs or ACRs. - Familiarity with vulnerability scanning, SAST/DAST, and validating penetration-test remediation. - Experience with customer UAT, cloud architectures, and microservices; strong people leadership and communication skills. - Willingness to travel up to 10%, including overnight trips.

Nice to have Familiarity with LLM APIs, prompt engineering, and product applications of generative AI; direct project experience is preferred.

Benefits and work setup Fully remote for candidates located in US Eastern or Central time zones. Benefits include health plans, paid time off, company holidays, and a 401(k) with company match.