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ServiceNow Senior Developer
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About this role
Role overview Build and maintain enterprise solutions on the ServiceNow platform, supporting IT service management and broader platform capabilities. This senior development role spans custom applications, workflows, integrations, and automation, as well as troubleshooting and release support. You will work with technical and business partners to turn requirements into scalable implementations.
Responsibilities - Design, configure, develop, and maintain ServiceNow applications and platform capabilities. - Create or enhance workflows, integrations, user interface components, business rules, client scripts, and automations. - Gather requirements from business and technical stakeholders and translate them into practical technical designs. - Troubleshoot incidents and platform issues, analyze problems, and improve performance. - Contribute to technical standards and quality through collaboration, code reviews, and testing. - Support deployments, platform releases, and ongoing maintenance of enhancements.
Requirements - Bachelor’s degree and at least six years of professional experience. - Strong hands-on ServiceNow development experience in a senior or comparable technical role. - Working knowledge of ServiceNow modules, platform configuration, scripting, workflows, integrations, and automation. - Proficiency in JavaScript and relevant ServiceNow development tools. - Ability to analyze requirements, design solutions, solve problems, and communicate effectively with stakeholders. - U.S. citizenship is required; willingness to travel up to 25% is also required.
Nice to have - ServiceNow certifications such as Certified Application Developer or Certified System Administrator. - Experience with REST or SOAP APIs, MID Server, Service Portal, Flow Designer, or IntegrationHub. - Familiarity with Agile delivery, DevOps, CI/CD, automated testing, or large-scale enterprise ServiceNow deployments.
Benefits and work setup - Travel may be up to 25%; no security clearance is required. - The listed annual salary range is $106,000–$176,000. Benefits include medical, dental, and vision coverage, retirement savings plan, paid leave, parental leave, disability coverage, and professional development support.