Business Technical Analyst

Role overview Analyze business processes and applications, then design, develop, and support technical solutions that improve how a business unit uses its systems and data. The work spans reporting, requirements analysis, application design, implementation, testing, and troubleshooting, with regular collaboration between business users and technical teams.

Responsibilities - Build ad hoc reports and conduct data analysis and validation to help teams understand operational issues and trends. - Review workflows with business areas, identify problems, and recommend technical options aligned with organizational goals. - Translate business requirements into system requirements, design documents, database solutions, and application changes. - Develop or improve automated processes and reports, and support systems through troubleshooting and performance optimization. - Consult with end users to test and debug applications, document requirements, and follow up on identified issues. - Track project status when needed, flag risks to milestones, and recommend corrective actions.

Requirements - Bachelor's degree in a related field or equivalent experience in technical data analysis, system analysis, design documentation, project planning, and stakeholder coordination. - At least 3 years of related business analysis experience. - At least 2 years of relevant programming experience, such as SAS, SQL, VB.NET, Oracle, or a comparable language or platform. - Ability to work with stakeholders to agree on system scope, design, and priorities. - Authorization to work in the United States without current or future employment-based visa sponsorship.

Nice to have - Healthcare or claims operations experience. - A master's degree in a related field, which may substitute for up to two years of required experience. - Experience with ASP or ASP.NET, complex SQL, SAS or Python scripting, Databricks, process automation, Power BI, or data visualization.

Benefits and work setup Benefits include health coverage, retirement and stock purchase plans, tuition reimbursement, paid time off, and holidays. Work arrangements may be remote, hybrid, field-based, or office-based, depending on the role and eligibility.