Senior Product Designer

Role overview

Shape product design for software that supports landscaping and arboriculture businesses, including the office and field workflows their teams use to serve customers. You will own design problems from framing to release, helping evolve the product toward experiences where software can take action on a user’s behalf. The role combines customer research, systems thinking, hands-on prototyping, and close partnership with product and engineering.

Responsibilities

- Lead design work from problem definition through delivery, working with product managers, engineers, and other designers. - Make complex workflows clear and useful for field crews, office staff, and their customers. - Design AI-enabled and agentic interactions with appropriate visibility and user confirmation. - Use AI tools to prototype, test, and ship ideas quickly, and share effective practices with the team. - Speak with customers on calls and at their work locations to understand their needs. - Help strengthen design systems and design operations to support consistent, accessible experiences across products.

Requirements

- Strong systems thinking, with the ability to understand how product elements fit together and reason through implementation trade-offs. - Ability to build working prototypes and collaborate effectively with engineering partners. - Portfolio showing outcome-focused work across multiple user flows and polished user interface design. - Curiosity about customers, clear communication, and strong storytelling skills. - Proficiency with Figma and confidence working with component libraries.

Nice to have

- Experience designing AI-powered or agentic product experiences. - Experience contributing to or creating a design system. - Examples of improving team quality through critique, structure, or process.

Benefits and work setup

- Remote role with compensation listed as CAD 140,000–190,000 for Canada-based candidates and USD 140,000–190,000 for US-based candidates. - Health coverage differs by country; retirement matching is available through 401(k) in the US or RRSP in Canada. - Professional development support, unlimited paid time off, company holidays, and a winter break from December 24 to January 1. - Candidates need existing authorization to work in Canada or the United States; sponsorship is unavailable.