Staff Technical Writer | Remote | Spain

Role overview Create technical documentation and learning materials that make observability software easier to adopt and use well. This staff-level role covers research, writing, content quality, and hands-on product validation, with guidance for both new users and experienced practitioners. The team uses AI across the content lifecycle, and the writer will help refine those workflows while applying human judgment to every result.

Responsibilities - Plan and maintain documentation in formats such as concepts, task guides, tutorials, references, and in-product learning. - Use AI to support research, drafting, technical validation, editing, and maintenance, checking its work for accuracy. - Improve shared AI practices and find ways to automate or streamline content creation and upkeep. - Partner with engineers and product managers, interview experts, and translate complex technical information into usable guidance. - Test the product and written procedures directly, reporting gaps in documentation or product experience. - Use analytics and user feedback to identify content needs, improve structure and discoverability, manage priorities, and coach teammates.

Requirements - A track record writing about enterprise or developer-facing software, with a portfolio or representative samples. - Practical experience using AI tools in writing and the ability to explain how their output is checked. - Working knowledge of docs-as-code, including command-line Git, GitHub pull requests and reviews, Markdown, and common IDEs. - Ability to run and troubleshoot software for documentation verification; experience with command-line tools, containers, or Kubernetes is relevant, or a willingness to learn. - Strong editing and technical communication skills, including collaboration with engineering and product teams. - Experience working remotely and asynchronously with distributed colleagues.

Benefits and work setup The role is listed as remote in Spain. The source describes a globally distributed workplace with autonomy and transparent communication, plus 30 days of annual leave, including three scheduled shutdown days, subject to local legislation.