Staff Backend Engineer - Grafana App Platform | Canada | Remote

Role overview

A fully remote staff-level backend role focused on evolving a widely used observability platform into a fully multi-tenant, scalable SaaS application platform. The work centers on major architectural refactors that let open-source and proprietary apps plug directly into dashboards, alerts, incidents, and telemetry. The position suits someone who enjoys deep SaaS platform work, safe rollouts across a large user base, and operating what they build.

Responsibilities

- Design, build, and iteratively improve features for the core backend platform and the systems surrounding them - Author, contribute to, and review technical design documents - Take an active role in shaping the engineering roadmap for platform initiatives - Mentor teammates and collaborate across multiple squads to align cross-team work - Participate in weekday and weekend on-call rotations and own the end-to-end customer experience in production

Requirements

- Strong hands-on coding skills paired with real operational experience running software in production - Prior work on a SaaS platform involving distributed-systems concerns such as scalability, multi-tenancy, data isolation, and high availability - Excellent written and verbal communication, with judgment about when to use which channel - Comfort working across teams, making plans transparent, and incorporating stakeholder feedback - Pragmatic mindset that values progress over perfection and handles ambiguity well - Backend work is in Go; familiarity with Go or strong motivation to learn it

Nice to have

- Experience refactoring large codebases while keeping a large OSS and Cloud user base unaffected - Interest in AI-assisted development for prototyping, testing, refactoring, documentation, and incident follow-ups

Benefits and work setup

- Fully remote position open to candidates in Canada (or the US) - Company-funded budget for modern AI coding assistants, with access to frontier models for development work - Globally remote culture with in-person onboarding - Annual leave policy of around 30 days per year, including reserved company shutdown periods (subject to local legislation) - Equity in the form of RSUs to align with company outcomes - Equal-opportunity hiring with accommodations available for disabilities and other protected characteristics