Senior Solutions Engineer | Switzerland | Remote

Role overview

Lead technical conversations with prospective and existing customers, helping them understand how an observability platform can address their needs. You’ll partner with sales on complex opportunities, demonstrate products, guide technical evaluations, and relay customer and market feedback to internal product and engineering teams.

Responsibilities - Work with sales colleagues to explain product value, direction, and technical capabilities. - Own customer technical engagements and help advance complex sales opportunities through evaluation and decision-making. - Deliver product demonstrations and technical presentations to current and prospective customers. - Understand customer problems and translate them into relevant technical solutions. - Share product feedback and competitive insights with internal teams. - Create or improve enablement materials, such as documentation, articles, and videos.

Requirements - At least five years of technical pre-sales experience. - Strong written and spoken communication skills for customer and distributed-team collaboration. - Ability to listen, uncover requirements, and explain technical concepts and product value clearly. - Sound judgment, collaboration, and leadership when handling complex assignments. - Technical curiosity and enjoyment of solving customer challenges. - Must be based in Switzerland.

Nice to have - Background with open-source technologies or metrics and monitoring. - Familiarity with sales qualification methods such as MEDD(P)ICC.

Benefits and work setup - Remote role within a globally distributed organization, with in-person onboarding. - Swiss on-target earnings range of CHF 206,000–246,000; final compensation depends on experience, skills, and assessed level. Equity units are included. - Annual leave policy provides 30 days, including three scheduled shutdown days, subject to local requirements.