Senior Product Designer, Knowledge Graph | United Kingdom | Remote

Role overview

Lead product design for a cloud knowledge graph that helps technical users understand how services, infrastructure, and databases relate to one another. The work centers on turning complex, changing system information into clear, role-aware experiences that help engineers and site reliability teams investigate issues and understand system behavior. The role also contributes to design research and helps mentor colleagues in a distributed product organization.

Responsibilities

- Design ways for users to explore relationships among system components without being overwhelmed by complexity. - Translate research and product data into clear experiences for different audiences and user needs. - Work with product, engineering, technical writing, go-to-market, and design teammates to shape and deliver solutions. - Balance customer needs, business priorities, and technical constraints when setting design direction. - Document user needs, pain points, design decisions, trade-offs, and detailed feature designs. - Conduct research and contribute to qualitative and quantitative studies with researchers, customers, collaborators, and the user community. - Coach and mentor designers and contribute to improvements in how the design team works and learns.

Requirements

- At least seven years of relevant product design experience in B2B or enterprise software. - A portfolio demonstrating effective work on complex products; experience designing for developers or other technical users is particularly relevant. - Ability to simplify dense, continuously changing information into understandable interfaces. - Strong research, communication, facilitation, and cross-functional collaboration skills. - Ability to work proactively and build relationships in a fully distributed organization.

Benefits and work setup

- Remote role based in the United Kingdom, within a globally distributed organization. - The listing describes a global annual leave policy of 30 days, including three designated shutdown days, subject to local requirements. - It also describes equity awards, career development opportunities, and in-person onboarding. Compensation and benefits vary by country.