Director, Solutions Engineering | East | Remote

Role overview Lead and scale a high-performing solutions engineering organization covering the East region for an open-source observability platform. The role pairs people leadership with hands-on deal involvement, partnering closely with sales leadership to drive complex enterprise opportunities and evolve the technical pre-sales motion.

Responsibilities - Build, manage, and grow a regional solutions engineering team toward 20+ members, preparing the org to scale across multiple products, segments, and go-to-market motions. - Co-own strategic opportunities with the VP of Sales and adjacent leaders, helping to shape playbook, enablement, and job architecture. - Champion open-source, developer-centric go-to-market approaches and act as a cultural anchor for collaborative, low-ego teamwork. - Serve as a thought leader internally and externally, channeling field feedback into product and GTM strategy. - Engage directly with customers on technical and strategic conversations while remaining flexible and willing to debate constructively.

Requirements - Ideally located on the East Coast of the United States. - At least 2 years of experience in second-line solutions engineering leadership. - Demonstrated success scaling teams to 30+ employees in a fast-paced, high-growth startup environment. - Background in open source, developer-focused GTM motions, or observability. - Extensive experience supporting complex enterprise sales cycles.

Benefits and work setup - 100% remote, globally distributed company culture. - US on-target earnings range of approximately $280,000 to $357,000, plus equity and bonus eligibility. - Global annual leave policy of 30 days, including three reserved shutdown days for team-wide rest. - In-person onboarding, transparent company-wide communication, and defined career growth pathways.