Staff Solutions Engineer - West Coast

Role overview Help prospective and existing customers evaluate technical approaches to infrastructure identity and security. Working with sales and technical teams, you will uncover customer needs, design solutions, and lead demonstrations and proof-of-value work, including for AI and machine learning infrastructure. The position is remote for candidates in Pacific or Mountain time zones.

Responsibilities - Work with account teams to understand customer initiatives and connect them to relevant technical capabilities. - Design and deliver demonstrations and proof-of-concepts covering Zero Trust, identity governance, and human and machine identities. - Advise engineering, platform, DevSecOps, and security leaders on infrastructure security and identity-based access controls. - Support customers securing sensitive data, model endpoints, and AI training and inference workloads, including reducing reliance on static credentials. - Share structured feedback about customer needs and product gaps with product and engineering teams. - Enable partners and contribute to technical marketing, customer interviews, conferences, and sales process improvements.

Requirements - At least eight years in solutions engineering, pre-sales, solutions architecture, DevSecOps, or a similarly technical customer-facing role. - Hands-on Linux administration and network troubleshooting, plus strong Kubernetes experience. - Strong knowledge of at least one cloud platform, system architecture, provisioning, and infrastructure administration. - Understanding of DevSecOps, CI/CD, identity security, and modern Zero Trust approaches. - Ability to automate with shell scripting, Go, and infrastructure-as-code tools. - Familiarity with AI infrastructure and security needs, plus strong troubleshooting, presentation, and stakeholder communication skills.

Benefits and work setup - Remote-first role limited to candidates in Pacific or Mountain time zones. - Benefits include health coverage, an annual expense budget, retirement savings plans, rest and recovery policies, and professional development opportunities.