Head of B2B Commercial Product

Role overview

This senior leadership role owns the full lifecycle, commercial strategy, and growth of a B2B Connectivity portfolio spanning Internet and advanced connectivity solutions for Small & Medium Businesses (SMB) and Enterprise clients. The position bridges technical engineering and commercial execution, architecting high-capacity offerings for mid-market to large-scale enterprises, multi-site corporations, and key verticals. Success is measured by portfolio P&L health, market penetration, and customer growth, with close partnership across Sales and Operations to support go-to-market execution.

Responsibilities

- Define and execute the product roadmap for next-generation enterprise connectivity solutions - Establish scalable pricing structures, service level agreements, and value-based offerings tailored to commercial customers - Lead cross-functional go-to-market strategies built for long, complex enterprise sales cycles, including high-touch sales enablement - Develop specialized fulfillment orchestration, service management, and service assurance processes for the enterprise segment - Drive revenue growth, margin optimization, and market share across the commercial portfolio - Build robust business cases to support network and product investment decisions

Requirements

- Bachelor's degree in business, engineering, or a related field - 8 years of experience in product management, commercial strategy, or solutions architecture within telecom, Tier 1 carrier, or enterprise managed service provider environments - 6 years of telecom industry experience - Hands-on experience with high-end Internet connectivity and networking solutions - Demonstrated ability to influence executive stakeholders internally and build relationships with enterprise CIOs and CTOs externally

Nice to have

- 10 years of experience building and growing a business and customer base, including managing customer expectations and relationships - Exceptional communication skills - B2B sales and/or operations experience, ideally focused on acquiring residential and commercial accounts - Prior experience applying project management, business judgment, experiment design, and analytical skills at an internet service provider or telecommunications company

Benefits and work setup

- US-based full-time position with a base salary range of $143,500 – $232,900, plus bonus and benefits (varies by location) - Equal opportunity employer committed to an inclusive, accessible workplace, with accommodations available for applicants