Sr. Enterprise Applications Experience Manager

Role overview

Own the product direction and lifecycle for internal enterprise applications used by teams such as Finance, Legal, Sales Operations, Accounting, and Compliance. The role combines product discovery, roadmap and backlog management, Agile delivery, and adoption work, with a focus on applying AI and automation to improve internal workflows and platform value.

Responsibilities

- Set a multi-quarter roadmap for enterprise platforms and define how AI, machine learning, and automation can improve routine business processes. - Interview internal users, map their journeys, identify operational pain points, and translate findings into prioritized product work. - Turn business goals into requirements, epics, and user stories; lead backlog prioritization and participate in sprint planning, acceptance testing, and release management. - Work with engineering and senior stakeholders to align priorities, explain technical tradeoffs, and manage scope across competing needs. - Coordinate feature launches and change management with enablement teams to support adoption and ongoing improvements. - Define and monitor adoption, workflow efficiency, cycle time, and return-on-investment measures for platform investments.

Requirements

- At least 5 years leading digital product initiatives, enterprise platform improvements, or technical product work; internal product management or technical product ownership experience is relevant. - Experience managing the end-to-end lifecycle of enterprise applications or internal software. - Demonstrated delivery of AI, machine learning, or intelligent automation initiatives that address workflow inefficiencies. - Strong Agile and Scrum delivery skills, including backlog management, product requirements, story mapping, and sprint execution; familiarity with Jira, Confluence, and software development lifecycles. - Ability to negotiate tradeoffs, manage scope, and influence senior cross-functional stakeholders without direct authority. - Experience defining user journeys and product metrics, and using telemetry or KPIs to support feature adoption. - Bachelor’s degree in computer science, information systems, business administration, or equivalent practical experience.

Nice to have

- Product or Agile certifications, such as CSPO, Pragmatic Institute, or SAFe POPM.

Benefits and work setup

- Remote-first teams are described in the source. Benefits include paid parental leave, flexible time off, spending accounts, medical, dental and vision insurance, and a sabbatical after five years.