Remote job
Solutions Engineer - Thailand (12-month contract)
Job details
About this role
Role overview
Help customers and partners in Thailand apply connected-vehicle and fleet technology to their business needs. This 12-month contract combines technical discovery, solution design, demonstrations, and partner support, with close collaboration across sales, customer care, and product teams.
Responsibilities
- Build strong working knowledge of the product ecosystem and explain its capabilities to customers and partners. - Gather requirements, explore customer challenges, and adapt solution designs to fit specific needs. - Lead technical demonstrations and presentations, supporting commercial teams as they develop customer solutions. - Help partners build their skills and apply effective practices across their customer channels. - Share customer and partner feedback with product and development colleagues, and document engagements and solution designs. - Manage multiple priorities while providing timely, accurate support to stakeholders.
Requirements
- Fluency in both Thai and English for work with local and international stakeholders. - Strong technical judgment and the ability to explain solutions clearly to varied audiences. - A customer-focused approach and commitment to understanding and addressing user needs. - Organization and time-management skills to handle multiple projects and competing priorities. - Ability to travel up to 20%; international travel requires a passport. - Sales or business development experience, especially through indirect channels, is relevant to identifying opportunities.
Benefits and work setup
The position is based in Thailand and follows a flexible hybrid model; specific office attendance expectations are shared during hiring. Travel may be required up to 20% of the time.