Field Application Scientist

Role overview Serve as a regional scientific and technical contact for gene and cell therapy products, helping customers apply products and workflows to their research and development needs. The role combines customer-facing technical support, application development, scientific communication, and collaboration with internal product and research teams. It involves close to 50% travel.

Responsibilities - Support customer and sales conversations through technical calls, site visits, product demonstrations, and responses to application questions. - Develop and refine end-to-end cell isolation workflows, validate results, and adapt protocols to customer requirements. - Troubleshoot complex product and workflow issues remotely and onsite; provide technical training to customers, distributors, and colleagues. - Coordinate custom product and service projects with research, development, and production teams, tracking progress and deliverables. - Advise on introducing products into regulated manufacturing workflows and share customer feedback to inform product and instrument development. - Present at industry and academic events and develop scientific materials such as application notes, white papers, and articles.

Requirements - Master’s degree and at least three years of relevant industry experience in biotechnology, pharmaceuticals, or contract development and manufacturing, including cell and gene therapy. - Hands-on familiarity with drug development processes and a strong grounding in bioengineering, biochemistry, cell biology, and related applications. - Strong spoken and written English communication skills. - Project management, interpersonal, and cross-functional collaboration skills, including work across cultural contexts. - Practical judgment, attention to risk, and an ability to assess product performance and customer needs.

Nice to have - Fluency in spoken and written Chinese.

Benefits and work setup - Expect close to 50% travel. - The listed annual base salary range is $95,000–$115,000, depending on experience. - Benefits include medical, dental, and vision coverage; a 401(k) with immediate vesting of the employer match; paid leave; parental leave after three months; flexible spending and health savings accounts; life and disability coverage; and commuter and well-being programs.