Epic Analyst

Role overview Support the configuration, integration, and ongoing operation of Epic Aura for healthcare customers. You will guide implementation work from workflow design and system build through testing, go-live, and production support, coordinating across technical, operational, and customer teams.

Responsibilities - Serve as the main contact for Epic Aura application needs. - Configure and maintain the application, including settings related to security and user requirements. - Work with engineering, commercial, operational, and Epic teams to investigate and resolve integration issues. - Design workflows, build and test system changes, and troubleshoot technical problems. - Coordinate with customers and internal partners to meet project requirements and timelines. - Maintain implementation documentation and support customers after launch.

Requirements - At least two years of experience working with Epic applications. - An active Epic certification, such as Ambulatory, Care Everywhere, or Beaker. - Knowledge of healthcare provider workflows and the teams and systems that support them. - Familiarity with healthcare data models and standards such as HL7 and FHIR. - Demonstrated technical build experience, organization, and clear written and verbal communication. - Ability to learn quickly, adapt under pressure, and focus on resolving customer needs.

Nice to have - Experience working with genomics laboratories.

Benefits and work setup This is a fully remote role, requiring a suitable workspace and reliable high-speed internet. Work hours are agreed with the manager and may shift with business needs.