Project Manager - Patient Care Solutions

Role overview Manage customer implementations of patient care technology, including monitoring, perioperative, and maternal-infant care solutions. Coordinate each project from order review and planning through installation, testing, and go-live readiness, serving as the main connection between the customer and delivery teams. The role is remote with customer-site work, ideally covering Illinois and Wisconsin, and requires travel of up to 50%.

Responsibilities - Plan implementations and clarify deliverables and responsibilities set out in project agreements. - Coordinate customer, internal, and third-party resources, schedules, and documentation. - Track equipment delivery, installation, testing, project milestones, and assigned actions. - Lead testing and go-live preparation with healthcare customers and relevant vendors. - Communicate progress and project information clearly to technical and non-technical stakeholders. - Identify, escalate, and resolve issues that could affect customer experience or operational targets.

Requirements - Bachelor’s degree or equivalent technical field experience, such as field engineering or biomedical work. - At least 3 years in project management, technical installation, or leadership of cross-functional teams. - Demonstrated ability to deliver projects on schedule or ahead of deadlines. - Ability to manage multiple projects and competing priorities independently. - Valid driver’s license and authorization to work in the United States; visa sponsorship is not available. - Willingness to travel up to 50% to customer sites.

Nice to have - Graduate degree or project management certification; experience in clinical customer service or healthcare technology implementations. - Familiarity with project management tools, electronic health records, healthcare integration standards such as HL7 or IHE, and IT networking concepts. - Six Sigma certification or Lean experience.

Benefits and work setup Remote work with onsite customer support. The role may include performance-based incentives; benefits include health coverage, paid time off, retirement plan contributions, insurance options, and tuition reimbursement.