Multimodality Field Service Engineer - Menya

Role overview

Maintain and repair patient care and surgery imaging equipment for healthcare customers in Menya, Egypt. The field engineer handles day-to-day service needs, troubleshoots systems, and follows through with clinical staff to support reliable equipment operation and a positive customer experience. The work also includes service records, maintenance documentation, and coordination with local commercial and service colleagues.

Responsibilities

- Troubleshoot, install, maintain, and repair patient care and surgery imaging systems at customer sites. - Keep doctors and technicians informed about equipment status, service progress, and follow-up actions. - Record service activity and maintain customer logs and internal documentation promptly. - Keep service tools and test equipment in good condition and ensure required calibration. - Complete planned maintenance inspections and field modification documentation for assigned accounts. - Coordinate with local colleagues on efficient service delivery and share potential business opportunities with commercial teams.

Requirements

- Bachelor’s degree in biomedical engineering or an equivalent qualification. - At least four years of field service experience. - Technical analysis skills and the ability to work independently with limited direction. - Proficiency in Arabic and English. - Valid driving licence and strong communication, listening, and interpersonal skills. - Reliable planning, initiative, high work standards, and the ability to handle differences of opinion tactfully.

Nice to have

- Familiarity with patient monitoring, anesthesia or ventilator systems, or C-arm surgery imaging.