Military Field Service Representative T64

Role overview

Provide on-site technical support to military customers operating T64 propulsion systems at a Marine Corps air station in North Carolina. Serve as the main customer contact, coordinating troubleshooting and maintenance support with internal technical and operational teams to meet service and contract commitments. The role combines hands-on product expertise with customer communication and may involve travel or relocation to support assignments.

Responsibilities

- Respond to customer issues involving T64 engine operation, maintenance, repair, and overhaul, coordinating timely resolution. - Advise on product configurations and provide accurate technical guidance. - Connect customer needs with engineering, repair, supply chain, quality, and other support teams. - Carry out contract deliverables and use technical judgment to address complex troubleshooting challenges. - Communicate status and recommendations to maintenance, engineering, and leadership audiences; provide briefings as needed. - Share effective maintenance practices, support process improvements, and help less experienced colleagues build technical knowledge.

Requirements

- At least three years of field maintenance, modification, and repair experience with propulsion products. - A bachelor’s degree, or a high school diploma or GED plus at least four years of experience. - Willingness to travel, complete customer-required background checks, and relocate for domestic or international assignments as business needs require. - Ability to work independently, troubleshoot repairs, and communicate tactfully with customer personnel. - Eligibility to access U.S. export-controlled information; employment is contingent on meeting applicable U.S. person requirements.

Nice to have

- Experience with shop operations, testing, project management, or quality improvement. - Strong presentation, leadership, and mentoring skills, including the ability to influence customers and peers.

Benefits and work setup

- Based at a military air station in North Carolina; the listing describes the position as remote and notes that relocation assistance is available. - Travel may be required to support customer operations.