Solutions Architect/Sales Engineer - Enterprise

Role overview

Guide enterprise customers through technically complex sales and implementation work, acting as their technical partner from solution design to onboarding. The role focuses on connecting APIs with e-commerce storefronts and business systems, then helping customers launch reliable, scalable integrations.

Responsibilities - Partner with Sales to advise prospects on API capabilities and integration options. - Design connections between APIs, customer platforms, ERP and CRM systems, and custom workflows. - Advise on enterprise storefront architecture, especially Shopify, including apps and checkout flows. - Build tailored demonstrations, proof-of-concepts, and integration prototypes. - Lead onboarding with customer technical teams and internal Product, Engineering, and Operations partners; troubleshoot issues and escalate complex cases. - Document repeatable solution designs and share customer integration feedback with product teams.

Requirements - At least 3 years in a customer-facing technical role in SaaS, e-commerce, or an API-based business. - Strong knowledge of REST APIs, webhooks, OAuth or similar authentication, and integration patterns. - Deep familiarity with e-commerce systems, particularly Shopify themes, checkout, custom apps, and its app marketplace. - Experience advising on storefront architecture, scaling, and integrations for enterprise performance. - Project management skills for coordinating onboarding timelines and deliverables. - Clear communicator who can build confidence with technical and business stakeholders.

Benefits and work setup

The source lists annual pay of $135,000–$175,000 and a 10% bonus tied to company and individual performance.