Salesforce Certified Consultant – Public Sector / Government Cloud

Role overview Lead consulting and configuration work for Salesforce solutions supporting public-sector organizations. You’ll connect business stakeholders with technical delivery teams to turn operational and compliance needs into usable, scalable Government Cloud, Service Cloud, and Experience Cloud capabilities. This is a remote U.S. project role, with possible travel and extension depending on project needs.

Responsibilities - Run discovery sessions and workshops; gather and document requirements, user stories, process flows, and acceptance criteria. - Configure Salesforce using declarative tools such as Flows, record types, validation rules, layouts, approvals, reports, dashboards, and access controls. - Coordinate with developers, architects, QA, and project leads through Agile delivery, testing, user acceptance, releases, and deployment activities. - Support administration, data migration and quality work, integrations, and Government Cloud security and governance needs. - Present solutions, demonstrate features, support training, and recommend process improvements that strengthen adoption and user experience.

Requirements - Active Salesforce Administrator and Service Cloud Consultant certifications. - At least five years of Salesforce consulting, administration, business analysis, or solution configuration in enterprise environments. - Experience with Public Sector or Government Cloud implementations and work supporting federal, state, or local government agencies. - Hands-on knowledge of Service Cloud, Experience Cloud, Flows and declarative automation, security and access management, and Salesforce reporting. - Ability to translate business requirements into solutions and collaborate with both technical and non-technical stakeholders in Agile/Scrum teams.

Nice to have - Platform Developer I, Experience Cloud Consultant, Advanced Administrator, or Salesforce Business Analyst certification. - Experience with integrations, API-driven workflows, portals, large migrations, multi-org environments, or business process change. - Familiarity with Salesforce AI features.

Benefits and work setup Remote within specified U.S. states, with potential travel. Applicants must be authorized to work for any U.S. employer; visa sponsorship is unavailable. The stated estimated salary range is $110,000–$155,000 USD. Benefits may include medical, dental, vision, retirement savings, paid time off, and discretionary incentives.