Field Service Manager - South, UK

Role overview Lead field operations across a southern UK region, coordinating store technology installations, maintenance, and renovation work. The role combines project delivery with people management: keeping teams and contractors equipped, trained, safe, and on schedule while maintaining strong customer relationships.

Responsibilities - Coordinate store installations and renovation projects, managing delivery against agreed schedules, budgets, and quality standards. - Oversee regional maintenance service-level agreements and communicate progress to customers and internal stakeholders. - Manage team leads and field staff, including staffing, recruitment, training, development, and performance matters. - Arrange additional labour with external contractors and monitor the quality of their work. - Visit sites to check workmanship, safety, and compliance with operating procedures. - Maintain regional equipment inventory and travel to customer locations for installations and ongoing maintenance.

Requirements - Experience in field service management, installations, or a related area. - Leadership skills and the ability to coordinate multiple teams and projects across locations. - Strong organisation, time management, and problem-solving skills. - Clear communication with customers, vendors, contractors, and colleagues. - Full, valid UK driving licence, reliable personal vehicle, and working smartphone. - Familiarity with basic reporting tools and Google Workspace, and willingness to travel as needed.

Benefits and work setup - Full-time salaried position, remote within commuting distance of London; regular travel to customer sites is part of the work. - Listed salary range: £45,000–£60,000 per year. - The listing also mentions stock, paid time off, pension, sick and parental leave, and a learning and development budget.