Systems Administrator

Role overview

Improve and scale internal IT systems, balancing security, reliability, and a smooth employee experience. You will administer core SaaS applications and macOS environments, identify gaps in the technology stack, and support the team handling employee requests.

Responsibilities

- Configure and maintain identity, collaboration, and other business applications, including Okta and Google Workspace. - Manage macOS devices and their deployment through a mobile device management platform. - Review existing tools and workflows, then recommend changes that improve security, efficiency, or usability. - Work with teams across the organization to translate their needs into practical system configurations. - Research new applications and assess whether they fit organizational needs. - Take on escalated support issues and help less experienced support colleagues resolve complex problems.

Requirements

- Seasoned experience administering macOS systems and a solid understanding of SaaS applications. - Practical ability to configure and maintain identity and productivity platforms and device management systems. - Strong troubleshooting and problem-solving skills. - Clear written and verbal communication, including explaining technical issues to nontechnical colleagues. - Ability to work collaboratively while taking ownership of tasks independently. - Curiosity about emerging tools and a proactive approach to improving processes.

Nice to have

- Experience with SaaS security, email threat protection, network access controls, or security posture management. - Familiarity with automation and workflow tools such as Okta Workflows or Zapier. - Experience with Apple device management tools such as Mosyle, Kandji, or Jamf.

Benefits and work setup

- Remote-friendly work arrangement and a Mac laptop with an equipment stipend. - Health, dental, and vision coverage options, plus flexible spending and health savings accounts. - Retirement plan with a matching contribution, stock options, and paid time off. - Paid parental leave, disability coverage, professional development funds, and a quarterly wellbeing allowance.