Senior UX Researcher

Role overview A senior user experience researcher is needed to lead mixed-methods research within a fast-growing product organization that builds automated data movement infrastructure. The role partners closely with design, product, and analytics teams to translate deep customer understanding into everyday design and product strategy decisions. This is a full-time, hybrid position based out of Oakland, CA or Denver, CO, with two in-office days each week, reporting to the Director of UX Research.

Responsibilities - Plan, manage, and execute user research programs across focused product areas from scoping through synthesis and delivery. - Partner with design, product, and analytics stakeholders to shape research questions and projects that balance user needs with business goals. - Coach product and design partners on research methodology, question framing, and best practices so they can confidently run their own studies. - Surface emerging customer and user needs to inform the development of new products and capabilities. - Synthesize insights from prior research and analytics data into compelling narratives and lead ideation sessions that move teams to action.

Requirements - Demonstrated experience conducting both qualitative and quantitative research in a product context. - A strong portfolio showing research philosophy, process, and measurable impact. - An entrepreneurial, self-motivated mindset with a bias toward action and the ability to lead projects through ambiguity. - Strong storytelling and presentation skills that influence stakeholders at multiple levels. - Genuine curiosity about users and how the product contributes to their success. - Hands-on experience using AI tools to plan studies, synthesize feedback, and work more efficiently.

Nice to have - Background working in the data, analytics, or data infrastructure industry. - Experience with survey design, quantitative analysis, data visualization, and tools such as SQL.

Benefits and work setup - Target base compensation range of $174,391 to $217,989 USD, plus eligibility for equity in the form of RSU stock grants and potential sales incentives or target bonuses depending on role. - 100% employer-paid medical insurance for employees. - Generous paid time off, paid sick time, inclusive parental leave, company holidays including a year-end week of rest, and paid volunteer days. - Professional development and training opportunities. - Monthly cell phone stipend and access to a mental health support platform offering therapy, coaching, and mindfulness tools for employees and covered dependents. - Hybrid working model with two in-office days per week for collaboration. - Reasonable accommodations available throughout the interview process for candidates who need them.