Remote job
Engineering Operations Manager
Job details
About this role
Role overview
Lead the systems, integrations, and working practices that help product engineering and technical program teams deliver effectively. The role focuses on improving engineering productivity through automation and AI-assisted development workflows, while providing technical guidance to junior colleagues.
Responsibilities
- Set the direction and architecture for engineering tools, shifting routine setup and administration toward automation and self-service. - Build and maintain integrations between systems using APIs, webhooks, and scripts; assess AI-assisted development tools and their outputs. - Guide a junior developer through technical decisions, code and configuration reviews, and skill development. - Turn engineering data into dependable metrics and leadership reports, keeping roadmap items connected to delivery progress and confidence. - Support program and release work with practical tooling and process guidance across the development lifecycle. - Align tool usage across engineering, product, and program teams, partnering with leaders to reduce workflow friction.
Requirements
- At least four years of experience in engineering operations, tooling, integrations, or process management. - Degree in computer science or a related field, or equivalent experience. - Working Python skills and practical knowledge of REST API integration, including authentication, pagination, rate limits, and retries. - Experience with Git and pull request workflows, and hands-on use of large language models with an understanding of their limitations. - Clear writing for both technical materials and executive audiences. - Ability to mentor less experienced colleagues, solve problems carefully, and work independently amid ambiguity.
Nice to have
- Experience with Jira, Confluence, SQL, or engineering intelligence platforms. - Familiarity with connector development, MCP, agentic workflows, or designing tools and skills. - Knowledge of Agile practices, software development lifecycles, and secure credential handling.