IT Solution Architect - OTC

Role overview

Design the technology direction for Order to Cash processes, helping business teams improve efficiency, support growth, and plan for future needs. The role connects process design with enterprise systems, integrations, data, and infrastructure, and turns business requirements into architecture that engineering teams can build. It also coordinates with related transportation and warehousing functions to keep solutions aligned across domains.

Responsibilities

- Maintain a detailed understanding of Order to Cash processes and the applications supporting them, including their relationship to transportation and warehousing. - Create three-year functional and technical roadmaps tied to business strategy, requirements, and enterprise architecture guidance. - Develop reference architecture and high-level designs, including architecture and data-flow diagrams, wireframes, and security and infrastructure considerations in partnership with relevant teams. - Define solution sequencing based on functional and technical dependencies, then hand off designs and functional specifications to IT build and engineering teams. - Develop use-case-level testing plans, implementation guidance, and development standards; ensure proposed solutions account for business continuity and disaster recovery. - Partner with project managers and business teams on project plans, business cases, change communications, and training strategy.

Requirements

- At least five years of consumer packaged goods manufacturing and business process design experience. - At least five years working with the relevant technology stack, including SAP enterprise systems and business intelligence or operations tools. - At least five years of enterprise integration experience and experience leading or managing teams. - Strong collaboration, communication, planning, and problem-solving skills, with the ability to manage multiple initiatives and explain proposals to management. - Bachelor’s degree or equivalent experience, plus intermediate to advanced Microsoft Office skills. - Ability to work through ambiguity and changing priorities while maintaining relationships and delivering results.

Nice to have

- Experience with SAP ECC, APO, EWM, TM, IBP, or Ariba, as well as tools such as Qlik, Power BI, or FourKites. - Familiarity with systems development lifecycle practices and change management.

Benefits and work setup

- The listing describes a remote position. - Benefits include paid time off, medical, dental, and vision coverage starting on the first day, a 401(k) match, parental leave, family-care assistance, tuition support, and wellness incentives.