Product Manager

Role overview

Own a portfolio of products that support loan servicing and related financial operations after a loan closes. You’ll guide work from discovery through launch and measurement, balancing new capabilities, integrations, production support, and improvements to internal workflows used by servicing, treasury, capital markets, and operations teams.

Responsibilities

- Set priorities and maintain a roadmap and backlog based on borrower and internal team needs. - Lead product work through requirements, design, engineering, launch, and post-launch measurement across multiple products. - Coordinate payment and banking integrations, including account verification, ACH, and wire transfers, along with vendor data feeds for servicing and property-related services. - Triage production issues, investigate root causes, and turn recurring workarounds into product improvements. - Assess opportunities to automate manual work with AI or conventional software, and define success measures such as error rates, time saved, and automation levels. - Align engineering and business stakeholders on priorities, tradeoffs, and operational risks.

Requirements

- Two to four years of relevant product management experience, including multiple product releases or lifecycle stages. - Understanding of lending, real estate, or financial operations; experience in loan servicing or payments is beneficial. - Technical fluency for working with engineers on integrations, APIs, and data models, and ability to use data to investigate questions. - Foundational understanding of AI and judgment about where it is appropriate. - Strong analytical prioritization, communication, and stakeholder management skills. - Ability to handle day-to-day product responsibilities independently while aligning with broader strategic direction.

Nice to have

- Experience with servicing systems, payment rails, banking APIs, or vendor integrations. - Background in a growing fintech or property technology business. - Experience setting success measures for automation, machine learning, or generative AI, or building software prototypes. - Technical degree or equivalent experience in a product development environment.

Benefits and work setup

- The listing indicates a hybrid work arrangement and a U.S. base salary range of $114,400–$160,000 per year, a 25% annual bonus target, and equity. - Benefits include medical, dental, and vision coverage; savings and retirement plans; commuter benefits; life and disability coverage; paid holidays and time off; up to 12 weeks of paid family leave; and education reimbursement. - Work visa sponsorship is not available.