Senior Designer, Loyalty

Role overview

Design loyalty, account identity, and shared platform experiences that connect customers across a group of consumer apps. You’ll take features such as rewards and membership benefits from early exploration through launch and iteration, balancing a cohesive end-to-end experience with the practical needs of each product.

Responsibilities

- Own design for loyalty features, developing concepts, flows, and production-ready experiences. - Work with product and engineering partners to define scope, weigh trade-offs, and deliver features. - Apply and extend the shared design system, creating reusable patterns for rewards and offers when needed. - Prototype interactions, including in code or an app where useful, to explore behavior and validate feasibility. - Bring work to critique and provide clear, detailed handoffs to engineering. - Give constructive feedback to peers and help maintain consistent patterns across products.

Requirements

- At least four years of product design experience, including end-to-end ownership of features or a product area. - Experience designing consumer loyalty, rewards, membership, or account experiences. - Ability to work with design systems and judge when to reuse or introduce patterns. - Strong prototyping skills; able to use AI tools while maintaining a rigorous design process. - Experience participating in design critique and giving thoughtful peer feedback. - Comfort with mobile-first products, changing priorities, and ambiguous roadmaps. - Ability to design complete, accessible flows and polished interactions that account for data and backend constraints.

Benefits and work setup

- The role works closely with a product manager and engineering manager within a product team, and collaborates with designers across multiple products. - Compensation varies by location; the listed US base salary range is $147,000–$194,000.