Senior Product Designer, Guest Commerce

Role overview Lead product design for the traveler booking journey on a vacation rental marketplace, helping customers discover suitable stays, understand costs, and complete bookings with confidence. The work spans search and listing experiences, mobile checkout, promotions, and AI-assisted trip planning, with a focus on improving conversion through customer insight, strong visual craft, and measured experimentation.

Responsibilities - Own design across the booking funnel, from search and property listings through checkout. - Improve search, filters, recommendations, and trip-planning patterns so travelers can find appropriate stays and alternatives. - Clarify pricing, fees, and value to build trust during high-consideration purchases. - Refine mobile web transactions for speed, clarity, and timely help when customers hesitate. - Design retention experiences such as promotions, abandoned-cart recovery, referrals, and repeat-booking flows. - Partner with product, engineering, and analytics to prototype, test hypotheses, analyze funnel friction, and prioritize work by customer and business impact.

Requirements - At least seven years of product design experience and a portfolio in consumer e-commerce, travel, hospitality, or marketplace products. - Evidence of measurable impact on revenue or conversion in complex purchase journeys. - Strong visual, interaction, and responsive design skills, with attention to web performance. - Comfort prototyping and iterating closely with product and engineering partners, including implementing prototypes in AI-supported workflows. - Ability to use funnel data, A/B testing, product analytics, and qualitative research to validate design decisions. - Understanding of customer purchasing behavior and the ability to explain why a design performs well.

Benefits and work setup The role is open to candidates in approved U.S. locations, with some state restrictions. The listed package includes a performance-based annual bonus, company equity, a 401(k) match, health coverage, paid parental leave, paid time off, travel credits after one year, and learning and development resources.