Director of Delivery

Role overview Lead delivery and senior client relationships across a portfolio of technology engagements. You will guide teams through planning and execution while shaping delivery practices as the organization grows. The role combines executive-level relationship management with hands-on involvement in scoping, resolving delivery issues, and providing technical guidance.

Responsibilities - Build trusted relationships with client executives through candid communication and dependable delivery. - Oversee portfolio delivery, ensuring teams are staffed appropriately, supported, and progressing against agreed plans. - Establish delivery practices, governance, reporting rhythms, and initial priorities when new client engagements begin. - Scope initiatives for existing clients, turning goals into roadmaps, priorities, and resourcing plans. - Work with senior leadership to develop delivery standards and an operating model that supports growth while maintaining quality. - Use delivery data to identify risks and improve predictability; provide architectural input and step in to unblock complex engagements.

Requirements - Substantial experience in technology consulting, service delivery, or technology team leadership across multiple engagements. - Working knowledge of areas such as cloud, DevOps, IT, observability, or software engineering sufficient to assess plans and communicate credibly with technical teams. - Track record of managing senior relationships and developing them through successful delivery. - Strong planning and roadmap execution skills, balancing client goals, team capacity, and commercial constraints. - Practical problem-solving approach, with the ability to move between strategy and delivery details. - Clear communication, coaching, and influencing skills, plus the judgment and accountability to operate autonomously in a fast-moving environment.

Benefits and work setup The role is remote within the United States. The listing describes competitive compensation, benefits, and equity, along with potential career growth as the organization scales.