General Manager - Studio Director

Role overview

Lead a software business serving dance, performing-arts and class-based studios, with responsibility for strategy, financial performance, product direction and customer outcomes. The general manager steers a small cross-functional team and works through shared organizational functions to grow subscription and payments revenue. The role combines hands-on operating decisions with longer-range market and product planning.

Responsibilities

- Own the business plan and performance, including revenue, retention, margin and growth; lead forecasting, budgeting and performance reviews. - Set market priorities, product direction, pricing and packaging, aligning the roadmap and go-to-market approach to customer needs. - Grow payments alongside subscriptions by improving adoption, activation and monetization, and evaluating related financial-service opportunities. - Lead and develop teams across product, engineering, customer experience, sales and marketing; make resourcing and personnel decisions. - Engage directly with customers and prospects to inform product choices and represent their needs. - Coordinate with shared teams and peer business leaders on payments, marketing, finance, partnerships and common goals.

Requirements

- Experience leading a SaaS or software business with accountability for financial results and growth. - Strong financial and analytical skills, including setting measures, forecasting and using performance reviews to guide action. - Product and market judgment: able to prioritize customer segments, guide a roadmap and make clear tradeoffs. - Experience building, leading and holding teams accountable, including making timely personnel decisions. - Clear communication and influence across teams where authority and resources are shared. - Ownership, customer focus, resilience and a bias toward action in a fast-moving environment.

Benefits and work setup

The position is remote, with possible travel to offices in North America. U.S. work eligibility without sponsorship is required. Listed target base compensation is $180,000–$210,000 per year, subject to location and experience. Benefits include health and wellness coverage, a wellness stipend, retirement-plan matching, flexible time off, professional development, an employee stock purchase program and student-loan repayment support.