Salesforce Consultant

Role overview Help organizations make their CRM useful in day-to-day sales, service, and customer operations. You’ll connect business process discovery with platform configuration, integrations, and user enablement, aiming for a system teams can understand and adopt.

Responsibilities - Discover how sales, service, and customer operations work, and identify process bottlenecks. - Configure CRM objects, flows, and automation to support agreed workflows. - Set up reports, dashboards, and permission models. - Coordinate integrations with other business systems and support data migration and cleanup planning. - Train users, improve adoption, and document configurations and operating procedures. - Partner with developers where custom work is justified, while avoiding unnecessary complexity.

Requirements - Practical experience configuring Salesforce and a strong understanding of CRM processes. - Clear communication with stakeholders and skill in gathering requirements. - Experience with flows, permissions, and reporting. - Ability to question weak process design and recommend workable alternatives. - Documentation and user training skills, plus awareness of integrations. - Good judgment about when to configure and when customization is warranted.

Nice to have Salesforce certifications or experience with Sales Cloud, Service Cloud, Experience Cloud, or migrations from HubSpot to Salesforce.

Benefits and work setup Part-time, fully remote work from Egypt with flexible hours and some collaboration overlap. Cairo office access is available when needed. Benefits include paid annual and sick leave, performance bonuses, annual salary reviews, learning support, courses and certifications, conference opportunities, equipment and internet support, medical insurance, mentorship, and career growth.